Technical training is arguably the most widely developed and necessary type of knowledge transfer. It teaches skills necessary to create the products and deliver the services that form the base of the organization’s existence and purpose. But developing technical training requires a different set of skills and tools than developing learning support for compliance, leadership, coaching, and other soft skills. Join this session to learn how to design technical training programs with the appropriate tone, learning styles, information chunking, and reinforcement for your learners, and make training an ongoing process rather than a single event.
Learning Objectives:
Leverage techniques for tech training, rather than using data dumps or techniques more appropriate for soft-skills learning.
Develop a tone and feel that is persuasive to your audience.
