Generative artificial intelligence (AI) like ChatGPT has captured our imagination, but operational AI purpose-built to solve management challenges at scale has a more immediate impact on training teams. In this session, the CEO of Administrate will discuss how operational AI differs from generative AI, how training teams can see immediate value from AI, and how to prepare for these new technologies. Application on the Job: • Discuss fundamentals of how to support using AI tools in L&D. • Explore the differences between generative and operational AI. • Build an infrastructure mindset around developing tech stacks for future growth.